FAQ

PRINT RELEASES

All prints are limited to 1 per Person and/or Household. NO EXCEPTIONS.

IMPORTANT TO KNOW WHEN PURCHASING:

1. Adding an item to your Shopping Cart does NOT guarantee or reserve an item for you.
2. Submitting your Payment Information to PAYPAL only confirms your payment information it DOES NOT CONFIRM YOUR ORDER.
3. ONLY after submitting your information through PAYPAL are items you have purchased checked against our inventory, whereby confirmation of your order will be verified by us.
4. If our stock of an item is depleted before or during the purchase process a REFUND will be issued promptly via PayPal.

REFUNDS

Refunds are issued via PayPal for the following reasons:

• An item was oversold (due to heavy volume of simultaneous orders), whereby our stock of that item is depleted.
• The customer created multiple orders; on purpose or by accident.
• A customer wished to cancel their order. In which case, please send a prompt email to .

SHIPPING & HANDLING

YES! we do ship internationally.

Shipping rates are the following (no EXCEPTIONS, and no negotiation. Multiple items are shipped together in the same tube):

• Continental US = $10 (Shipped USPS)
• Alaska & Hawaii = $10 (Shipped USPS)
• Canada = $18 (Shipped USPS)
• International = $25 (Shipped USPS)

DAMAGED PRINTS

For damaged packages please call UPS immediately at 1-800-PICK-UPS to file a damage claim. ALSO, send an email to notifying us of the damaged package. We appreciate if you can provide digital-images of the damage as well for our records. UPS will then send us the claim paperwork in about a week or less. Once we receive this we will send you a replacement print (if available), or issue a refund via PayPal.

If your order was shipped via USPS please send an email to and we will initiate the claim.

RETURNS

If your package gets returned to us for any reason by UPS or USPS, it is your responsibility to pay to have the item reshipped (please see shipping rates above), PLUS any additional charges that UPS/USPS charge us to return the package (typically a $5 fee).

ADDITIONAL QUESTIONS

For any and all additional questions, please email "".